Returns & Issues

Each print is made to order, which means it is produced specifically for you after your purchase is placed.

If your order arrives damaged, defective, or incorrect, please contact us at riparianmellows@gmail.com within 5 days of delivery. Include your order number and clear photographs of the item and packaging so we can review the issue and help resolve it.

Personalised items may not be eligible for return unless they arrive damaged, defective, or incorrect.

If you are unsure about a size, product type, or personalisation before ordering, please contact us before placing your order and we will be happy to help.